Registering for My TLO

To use bill list, alert list, and saved search features in My TLO, you must register. Registering for this service is free.  After registering, you can log into My TLO to access these features. You can also delete or change the email address of a registered account.

Registering for My TLO

1. Click the Login button in the upper right corner of the window.  

2. Click the New User link. The Register for Account page displays.

3. In the Email Address field, enter the email address you want to use.

4. Enter a security question and an answer.

• Use the Question dropdown to select a security question.

• In the Answer field, enter the answer to the security question you selected.

NOTE:  If you reset your password, you will be required to provide the answer that you entered for the question you chose. Use only letters and numbers in the answer field.  This field is not case sensitive (e.g., the answer 'Mike's Restaurant' and 'mikes restaurant' are considered the same).

5. In the Password field, enter your password.

6. In the Re-type Password field, enter the same password you entered in the Password field.

7. Click Submit.

8. An email will be sent to the address you entered. Follow the instructions in the email to activate your account.

Logging Into My TLO

1. Click the Login button in the upper right corner.

2. Enter your email address in the Email Address field.

3. Enter your password in the Password field.

4. Click Submit.

TIP:  Click the Remember Me checkbox to automatically be logged in the next time you access TLO on that computer.

Deleting An Account

1. Click the Login button in the upper right corner of the window. The My TLO Login page displays.

2. In the Login area, click the Delete Account link. The My TLO Account Maintenance window displays.

3. Enter your e-mail address in the E-mail Address field.

4. Enter your password in the Password field.

5. Click Submit.

IMPORTANT:  Deleting your account deletes all saved searches, alerts, and bill lists.

Changing Your Email Address

1. Click the Login button. The My TLO Login page displays.

2. In the Login area, click the Change Email Address link. The My TLO Account Maintenance window displays.

3. In the Change Your Email Address area, enter the required information in the corresponding fields.

• Current Email Address:  Enter the e-mail address you are currently using in TLO.

• New Email Address:  Enter the new e-mail address you want use in TLO.

• Password:  Enter your current password.

4. Click Submit to submit your changes.  Click Reset to clear the fields.

NOTE:  If you change your e-mail address, all saved alerts will be sent to the new e-mail address.